Principals.

Matt brings two decades of operational experience running human-in-the-loop systems at scale. At Human Intelligence he leads the practice — the assessments, the Maintenance engagements, and the operational discipline that distinguishes assurance from inspection.

Melissa leads HI's APAC presence and is the principal author of HI-AAF. Her background spans regulated industries and standards development, which informs the framework's anchoring in real-world risk practice rather than research literature alone.