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§ I · Domain MON · Control 7 of 12
Control
MON-07
Edition
v.1.3
Status
Public review

MON · Continuous Monitoring & Human Oversight

MON-07Agent-specific incident response

An incident response plan specific to agent failures is in place, covering containment, investigation, customer communication, regulatory notification, and post-incident review.

Incidents involving AI agents are governed by a documented response process that covers containment, investigation, customer communication, regulatory notification, and post-incident review. The response plan is agent-specific: it accounts for the unique characteristics of agent failures, including the need to review agent reasoning traces, the possibility of cascading failures in multi-agent systems, and the challenge of determining root cause in non-deterministic systems.

Table MON-07.1 · Maturity criteria · v.1.3

L1 to L5 · the lowest level in scope caps the agent
L1Ad hoc

Controls exist informally; documentation is incomplete; no consistent review.

L2Documented

Controls are written down; ownership is assigned; review cadence is defined.

L3Operated

Controls are followed in practice; evidence is collected; deviations are tracked.

Incident response plan exists and covers agent-specific scenarios; the plan has been exercised in a drill or live incident; post-incident review records are retained; findings feed back into the evaluation set and policies.

L4Measured

Control effectiveness is measured against documented thresholds; trends are reported.

L5Continuously Improved

Controls evolve based on incident learning; maturity gains are evidenced over time.

The v1.3 edition publishes a control-specific criterion at L3 (Operated). The other levels apply the general ladder to this control; see the maturity ladder.

Evidence an assessor asks for

  1. E.1

    Incident response plan exists and covers agent-specific scenarios.

  2. E.2

    The plan has been exercised in a drill or live incident.

  3. E.3

    Post-incident review records are retained.

  4. E.4

    Findings feed back into the evaluation set and policies.

Table MON-07.2 · Framework mappings

4 of 7 frameworks carry a control-level reference
NIST AI RMFMANAGE 4.1, MANAGE 4.2NIST AI Risk Management Framework 1.0
ISO/IEC 42001·ISO/IEC 42001:2023 · Artificial intelligence management system
OWASP LLM Top 10·OWASP Top 10 for Large Language Model Applications
SOC 2 (TSC)CC7.3, CC7.4, CC7.5AICPA Trust Services Criteria for SOC 2 Type II
EU AI ActArt. 14(4), Art. 26(5)EU AI Act · Regulation (EU) 2024/1689
MITRE ATLAS·MITRE ATLAS · Adversarial Threat Landscape for AI Systems
SingaporeMAIGF Incident ReportingSingapore Model AI Governance Framework / AI Verify / PDPA

Mappings are directional: meeting this control evidences but does not by itself satisfy the external requirement. A middle dot means no control-level reference is published at this edition; see the crosswalk.

Related controls and terms

Cite this control

Human Intelligence. HI-AAF v1.3, MON-07 Agent-specific incident response. Public review edition, July 2026. https://humanintel.net/standard/mon/mon-07

Edition v.1.3 · July 2026 · Public review · Markdown · PDF

https://humanintel.net/standard/mon/mon-07

Notice

HI-AAF v1.3 is an independent framework published by Human Intelligence. It is not affiliated with NIST, ISO, AICPA, or any government or accreditation body. The framework is offered openly for review during the current draft cycle.