§ I · Operate
- Engagement type
- Continuous
The human review layer, operated.
Operate is the managed delivery arm of HI-AAF. Trained operators, accountable to a named principal at Human Intelligence, handle escalations from your agents in production, conduct continuous quality assurance against the controls written into your Engagement Charter, and feed corrections back into the agent's operating record.
Operate is what makes a certification defensible months and years after issuance. It is also the lowest-friction way to introduce HI-AAF discipline into a team that is not yet ready for full Assessment — start with managed review against a small set of controls and expand from there.